{"id":6589,"date":"2021-09-01T16:23:42","date_gmt":"2021-09-01T13:23:42","guid":{"rendered":"https:\/\/www.gisela.gr\/return-products\/"},"modified":"2026-03-09T12:43:22","modified_gmt":"2026-03-09T10:43:22","slug":"return-products","status":"publish","type":"page","link":"https:\/\/www.gisela.gr\/en\/return-products\/","title":{"rendered":"Return Products"},"content":{"rendered":"

Withdrawal & Product Returns<\/h2>\n

Right of Withdrawal<\/h3>\n

According to applicable law, consumers have the right to withdraw from their order within 14 days<\/strong> of receiving the product.<\/p>\n

Exceptions<\/h3>\n

The right of withdrawal does not apply<\/strong> to cases provided by law, such as:<\/p>\n

    \n
  • \n

    Products made specifically for the customer according to their specifications or clearly personalized<\/p>\n<\/li>\n

  • \n

    Products that are unique by nature, such as:<\/p>\n

      \n
    • \n

      Dried bridal bouquets<\/p>\n<\/li>\n

    • \n

      Special floral arrangements<\/p>\n<\/li>\n

    • \n

      Paintings or handmade works created upon customer request<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

      This exemption derives from Law 2251\/1994 on consumer protection<\/strong>, which incorporates Directive 2011\/83\/EU on Consumer Rights<\/strong> (Consumer Rights Directive).<\/p>\n

      Relevant article:<\/strong> Article 3, paragraph 2, section b of Law 2251\/1994:<\/p>\n

      \n

      \u201cThe right of withdrawal does not apply to contracts \u2026 for goods produced according to the consumer\u2019s specifications or clearly personalized.\u201d<\/p>\n<\/blockquote>\n

      Shipping Liability<\/h3>\n

      The company is not responsible<\/strong> for loss or damage of products caused by courier companies. Shipments are made via reliable carriers, but external factors are beyond the company\u2019s control.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-6589","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.gisela.gr\/en\/wp-json\/wp\/v2\/pages\/6589","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gisela.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.gisela.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.gisela.gr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gisela.gr\/en\/wp-json\/wp\/v2\/comments?post=6589"}],"version-history":[{"count":6,"href":"https:\/\/www.gisela.gr\/en\/wp-json\/wp\/v2\/pages\/6589\/revisions"}],"predecessor-version":[{"id":8844,"href":"https:\/\/www.gisela.gr\/en\/wp-json\/wp\/v2\/pages\/6589\/revisions\/8844"}],"wp:attachment":[{"href":"https:\/\/www.gisela.gr\/en\/wp-json\/wp\/v2\/media?parent=6589"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}