Privacy Policy & Terms of Use

Last updated: March 2026

1. Introduction

This Privacy Policy and Terms of Use apply to the use of the website www.gisela.gr and the services provided through it.

By browsing or using the website, visitors accept these terms. If you do not agree with them, you must stop using the website.

The company Gisela is committed to protecting visitors’ personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Greek and European law.

2. Data Controller

The data controller responsible for the processing of personal data is:

Gisela – Bridal Bouquet Preservation Workshop
Sparta, Greece

Contact email:
ergastirigisela@hotmail.gr

3. Data We Collect

When browsing or contacting the website, the following personal data may be collected:

  • Full name

  • Email address

  • Phone number

  • Shipping address (for orders)

  • Device information (IP address, browser, operating system)

  • Information provided via the contact form

Data is collected only when provided voluntarily by the user.

4. Legal Basis for Processing

The processing of personal data is based on one or more of the following legal grounds:

  • user consent

  • execution of a contract or service

  • compliance with a legal obligation

  • legitimate interest of the company for the proper operation of the website

5. Purpose of Processing

Personal data is used for:

  • communication with the customer

  • handling requests and orders

  • delivery of products

  • provision of services

  • improvement of website functionality

  • compliance with tax or legal obligations

Data is not sold or shared for commercial purposes.

6. Data Retention

Personal data is retained only as long as necessary to fulfill the purpose of collection or as required by tax and commercial law.

7. Data Sharing with Third Parties

Personal data may be shared with partners only when necessary for providing services, such as:

  • courier companies

  • website hosting providers

  • accounting services

Partners are obligated to comply with applicable data protection law.

8. User Rights

Under the GDPR, users have the right to:

  • access their personal data

  • correct inaccurate data

  • request deletion of data

  • restrict processing

  • data portability

  • withdraw consent at any time

Users also have the right to lodge a complaint with the
Hellenic Data Protection Authority.

To exercise their rights, users may contact the company via email.

9. Cookies

The website may use cookies to ensure proper operation and enhance user experience.

Cookies are small files stored on the user’s device and help the website function efficiently.

Users can manage or disable cookies via their browser settings.

10. Intellectual Property

All website content (text, photos, logos, graphics, and design) is the intellectual property of Gisela, unless otherwise stated.

Copying, reproducing, or using content without prior written permission is prohibited.

11. Limitation of Liability

The company makes every effort to ensure the information on the website is accurate and up-to-date.

However, it is not responsible for:

  • errors or omissions in content

  • temporary website outages

  • damages resulting from the use of the website

12. Links to Other Websites

The website may contain links to third-party websites.

The company is not responsible for the content or privacy policies of these websites.

13. Changes to Terms

The company reserves the right to modify this policy at any time. Changes will be published on the website.

14. Governing Law

These terms are governed by Greek and European law.